AEP Business Hours
American Electric Power Company (AEP), Inc. is an investor-owned electric utility that delivers electricity to over five million customers across 11 states.
AEP is one of the largest generators of electricity in America, with nearly 38,000 megawatts of capacity. AEP also has the nation’s longest electricity transmission network, covering nearly 39,000 miles (63,000 km). This network includes 765 kilovolt ultra-high voltage transmission lines. It is more than all other U.S. transmission networks combined.
If you want to connect with the customer service department of AEP, you can reach out by phone, email, through social media or traditional mail. Today, we will discuss about AEP hours of operation that includes AEP opening hours, closing, holiday hours, Easter Labor Day opening and closing business hours.
AEP Regular Business Hours
- Weekdays: The customer service department is open Monday to Friday: 8:00 am – 7:00 pm Eastern Time, weekdays.
- Weekends: The customer service department is open Sat: 9:00 am – 1:00 pm Eastern Time, Sun: Closed, closed in the event a holiday falls on a weekday or weekend, AEP is open for business.
- Faults & Customer support: AEP faults and customer support teams are open for all year round during working days & also public holidays.
What time does AEP open and close?
Monday to Friday: 24 Hours Open
Saturday: 24 Hours Open
Sunday: 24 Hours Open
| Store hours today | Opening Hours | Closing Hours |
| Monday | 24 Hours Open | – |
| Tuesday | 24 Hours Open | – |
| Wednesday | 24 Hours Open | – |
| Thursday | 24 Hours Open | – |
| Friday | 24 Hours Open | – |
| Saturday | 24 Hours Open | – |
| Sunday | 24 Hours Open | – |
AEP Special Event Hours
AEP company holds special events from time to time. You’ll have to contact the customer service department to explore the hours of special events.
AEP Holidays Hours
The AEP website offers details relating to hours of operation. Customer service is closed on most public holidays. When you connect with the customer service department, you will notice the company observes Federal holidays.
- New Year’s Day
- Good Friday
- Memorial Day
- Independency Day
- Labor Day
- Thanksgiving Day
- Day After Thanksgiving
- Christmas Eve
- Christmas Day
Contacting AEP to Verify Business Hours
- Phone Number: You can reach AEP customer support by calling 1 (800) 672-2231 number directly.
- Email Contact: When you send an email to the Business customer service department, you will need to use this email care@aepenergy.com. After you send your email, you will receive a response within 24 hours.
- Mail: You can send your correspondence to the corporate headquarters here: 1 Riverside Plaza, Columbus, OH 43215, United States.
- Social Media: Customers can connect with the customer service department through social media using their official AEP or Twitter page and click on the “message” button. you will receive a response from the customer service department within 24 hours.
Resource Links
Hopefully, we helped you to get some genuine hours details for AEP.
Got some questions? Or some suggestions? That’s why we’ve got a review section on this site! You can feel free to leave a review or two down below and we’ll get back to you as soon as possible!
Also Read: Dollar Tree Hours
AEP Reviews
Submit your review | |