Recently updated on February 19th, 2024 at 04:55 am
Mercari, Inc., a Japanese ecommerce company, was founded in 2013. The Mercari marketplace app was launched in Japan in July 2013. It has grown to be Japan’s most popular community-powered marketplace, with more than JPY 10 billion in transactions each month. Today, we will discuss about Mercari hours of operation that includes Mercari opening hours, closing, holiday hours, Easter labor day opening and closing business hours.
Most Mercari stores/locations are OPEN on these holidays
– New Year’s Day
– Martin Luther King, Jr. Birthday
– Good Friday
– Memorial Day
– Independence Day
– Labor Day September
– Veterans Day
– Thanksgiving
– Christmas
Mercari Regular Business Hours
- Weekdays: The customer service department is open Monday to Friday: 24 Hours Open, weekdays.
- Weekends: The customer service department is open Saturday – Sunday: 24 Hours Open, closed in the event a holiday falls on a weekday or weekend, Mercari is open for business.
- Faults & Customer support: Mercari faults and customer support teams are open for all year round during working days & also public holidays.
What time does Mercari open and close?
Monday to Friday: 7:00 AM – 9:00 PM
Saturday: Closed
Sunday: Closed
Store hours today | Opening Hours | Closing Hours |
Monday | 7:00 AM | 9:00 PM |
Tuesday | 7:00 AM | 9:00 PM |
Wednesday | 7:00 AM | 9:00 PM |
Thursday | 7:00 AM | 9:00 PM |
Friday | 7:00 AM | 9:00 PM |
Saturday | Closed | Closed |
Sunday | Closed | Closed |
Mercari Special Event Hours
Mercari company holds special events from time to time. You’ll have to contact the customer service department to explore the hours of special events.
Mercari Holidays Hours
The Mercari website offers details relating to hours of operation. Customer service is closed on most public holidays. When you connect with the customer service department, you will notice the company observes Federal holidays.
- Martin Luther King Jr. Day
- President’s Day
- Good Friday
- Memorial Day
- Juneteenth
- Independence Day
- Labor Day
- Indigenous Peoples’ Day
- Veterans Day
- Thanksgiving Holiday
Contacting Mercari to Verify Business Hours
- Phone Number: You can reach Mercari customer support by calling (855) 464-7482 number directly.
- Email Contact: When you send an email to the Business customer service department, you will need to use this email us_compliance@mercari.com. After you send your email, you will receive a response within 24 hours.
- Mail: You can send your correspondence to the corporate headquarters here: 1530 Page Mill Rd #100, Palo Alto, CA 94304, United States.
- Social Media: Customers can connect with the customer service department through social media using their official Mercari or Twitter page and click on the “message” button. you will receive a response from the customer service department within 24 hours.
Resource Links
FAQs
Is Mercari available in the US?
The marketplace is currently available in Japan and the US where the Mercari app boasts 50 million downloads and is the 17th most popular app in its category, shopping.
How do I talk to Mercari customer service?
If you have any questions or requests, please contact us in our Help Center within the mobile app or website or directly at contact-us@mercari.com.
Can you talk to someone on Mercari?
It’s easy: Navigate to the user’s profile. Tap the ‘Message’ button. Your chat and interaction history will appear and you can start your new conversation.
Is Mercari still in business?
After its acquisition in 2018, Mercari continued to operate as an independent company under Rakuten. In 2020, Mercari expanded to the UK and acquired American fashion resale app Vinted. As of 2021, Mercari operates in Japan, the United States, and the United Kingdom, and has over 15 million monthly active users.
Hopefully, we helped you to get some genuine hours details for Mercari.
Got some questions? Or some suggestions? That’s why we’ve got a review section on this site! You can feel free to leave a review or two down below and we’ll get back to you as soon as possible!
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Mercari Reviews
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For the most part I have had good experiences making purchases thru Mercari. What I don't understand is 2 recent transactions cancelled by the sellers for reasons unknown. If they can't produce the item, then take the listing down.
It's infuriating when you think you've finally found your item, then you pay for it and within a few hours the seller has canceled the transaction. Very tiresome. It's happened twice in January already.