RG&E Holiday Hours

opening, closing & holiday hours
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Recently updated on February 12th, 2024 at 04:54 am

RG&E (Rochester Gas and Electric) is a utility company serving residents in the Rochester area or New York. The company services more than 650,000 customers with gas and electric in nine counties of Rochester. Today, we will discuss about RG&E hours of operation that includes RG&E opening hours, closing, holiday hours, Easter labor day opening and closing business hours.

Most RG&E stores/locations are OPEN on these holidays

– New Year’s Day

– Martin Luther King, Jr. Birthday

– Good Friday

– Memorial Day

– Independence Day

– Labor Day September

– Veterans Day

– Thanksgiving

– Christmas

RG&E Regular Business Hours

  • Weekdays: The customer service department is open Monday to Friday: 7:00 a.m. – 7:00 p.m., weekdays.
  • Weekends: The customer service department is open Sat – Sun: OFF, closed in the event a holiday falls on a weekday or weekend, RG&E is open for business.
  • Faults & Customer support: RG&E’s faults and customer support teams are open for all year round during working days & also public holidays.

What time does RG&E open and close?

Monday to Friday: 8:30 AM – 4:00 PM
Saturday: Closed
Sunday: Closed

hours today Opening Hours Closing Hours
Monday 8:30 AM 4:00 PM
Tuesday 8:30 AM 4:00 PM
Wednesday 8:30 AM 4:00 PM
Thursday 8:30 AM 4:00 PM
Friday 8:30 AM 4:00 PM
Saturday Closed Closed
Sunday Closed Closed

RG&E Special Event Hours

RG&E company holds special events from time to time. You’ll have to contact the customer service department to explore the hours of special events.

RG&E Holidays Hours

The RG&E website offer details relating to hours of operation. Customer service is closed on most public holidays. When you connect with the customer service department, you will notice the company observes Federal holidays.

  • New Year’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Day

Contacting RG&E to Verify Business Hours

  • Phone Number: You can reach RG&E customer support by calling 800.743.2110 number directly.
  • Email Contact: When you send an email to the Business customer service department, you will need to use this email customer_service@rge.com. After you send your email, you will receive a response within 24 hours.
  • Mail: You can send your correspondence to the corporate headquarters here: 89 East Ave, Rochester, NY 14649, United States.
  • Social Media: Customers can connect with the customer service department through social media using their official RG&E or Twitter page and click on the “message” button. you will receive a response from the customer service department within 24 hours

Resource Links


What does RG&E stand for?
Rochester Gas and Electric Corporation

Where can you pay RG&E bill?
Pay at an office location or use one of our approved pay agents – including any Walmart or Kmart location nationwide – to have a payment post the next business day. There is no convenience fee at our approved pay agents.

Where is RGE customer service located?
Customer Service: 180 South Clinton Avenue, Rochester, NY 14604. Corporate Office: 180 South Clinton Avenue, Rochester, NY 14604.

What is the history of Rochester Gas and electric?
The company was consolidated under its current name in 1919, but its roots date back to the mid-nineteenth century. In the late 1800’s, The Rochester Gas Light Company, a predecessor parent company of RG&E, was one of the first electricity providers in the north east.

Hopefully, we helped you to get some genuine hours details for RG&E.

Got some questions? Or some suggestions? That’s why we’ve got a review section on this site! You can feel free to leave a review or two down below and we’ll get back to you as soon as possible!

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